GE Appliances, a Haier company, is recalling freezers and French door refrigerators because of the risk of falling

  • Recalled GE refrigerator
  • Recalled GE refrigerator

Product name:

GE brand freestanding French door refrigerators made from fingerprint-resistant stainless steel

Danger:

The freezer handle can become detached when a consumer attempts to open the freezer drawer, creating a fall hazard for the consumer.

recall date:

April 14, 2022

Units:

Approximately 155,000 (Additional approximately 2,300 sold in Canada)

recall details

Description:

This recall affects six models of GE branded stainless steel French door refrigerator freezers manufactured from February 2020 through August 2021. The brand name, model, and serial number for each appliance is printed on a label on the top left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide.

The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS
GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS.

The serial numbers of the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, FRAU.

Remedy:

Consumers should contact GE Appliances to determine if their appliance is part of the recall and to schedule a free onsite service call to have the freezer handle fasteners replaced and the handle reattached and around Receive instructions for safe use until repaired. The company is contacting all known buyers directly.

Incidents/Injuries:

The company has received 71 reports of the freezer drawer handle coming loose, resulting in 37 reported injuries, including three serious fall injuries.

Sold at:

The Home Depot, Lowe’s, Best Buy and other home improvement and appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500 depending on the model.

Importer(s):

GE Appliances, a Haier company, of Louisville, Kentucky

Fast track branding

This recall was conducted voluntarily by the Company as part of CPSC’s Fast Track recall process. Fast Track recalls are initiated by companies that commit to working with CPSC to quickly announce the recall and remedial action to protect consumers.

About the US CPSC

The US Consumer Product Safety Commission (CPSC) is tasked with protecting the public from the unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries and property damage from consumer goods incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure consumer product safety has contributed to a decline in the rate of consumer product-related injuries over the past 50 years.

Federal law prohibits any person from selling any product that is subject to a commission-ordered recall or a voluntary recall conducted in consultation with the CPSC.

For life saving information:

Report an unsafe product

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